FAQ

How do I know when my order has been shipped?

Once your order has been dispatched you will receive an email. 

Can I collaborate or promote your products?

I am not looking for any ambassadors, promoters or collaborations right now.

Why hasn't my order been shipped?

Processing time is 1-5 days on average. However, some orders could be sent out a little later due to delays with the COVID-19 outbreak.

Can I return my order?

No. I do not accept returns due to the nature of the product. I am unable to tell if the product has been used which is especially important during these times. 

Do you ship internationally?

Yes! We ship worldwide!

Do you sell wholesale?

Yes. I have a 'Wholesale' section on my website where you can buy various supplies and ingredients to make lip gloss and more.

If you have any further questions please do not hesitate to contact us at: euphoriccosmeticsuk@gmail.com